Haven’t been testing Spiceworks 4.0? Well find out what’s coming up here, Screenshots and the latest news…
New more user friendly user interface
The current user interface is dated and needed updateing, Spiceworks 4.0 has done this perfectely, it has been redesigned from Scratch.
The key enhancements of the New interface are:
- All the pages now scrool naturally and do not have height limited.
- Using the latest technology pages do not fully reload speeding up Spiceworks.
- Inventory icon view shows you more items. The orange drop down gives you access to a drop down menu.
- The tabs on the left have moved to the top.
Spiceworks have now made a global toolbar which provides you with quick status of your network, from the number of tickets to the number of alerts.
This was done to make the information you need just a click away at all times making it even easier to get to the pages you need quickly.
Brand new Help Desk UI
Link the user interface the Helpdesk has been reworked in a major way. Its now quicker and easier to edit, update and create helpdesk tickets.
- Colour has been added to make it easier to tell a private message to user message
- You can edit closed tickets to add time, change categories or update with new comments.
- Your purchase lists are now shown in new tabs, making it easier to look at when you want to and not clutter up your screen.
Help Desk Collaboration
Something everyone screamed about not having was the ability to cc in helpdesk tickets, so you can copy management level in and have multiple contacts to one ticket.
This has been answered in 4.0 you can add in CC’s and multiple addresses.
If you find updating tickets a real pain, tickets anywhere is here to help you.
Tickets can now be updated via email replies allowing you to special commands to work, close, re-assign tickets. This has been a long awaited feature and their is a big buzz around now being able to track every user request no matter how small.
New End User Portal
Another redesign from the Spiceworks team, the whole user end portal has been reworked to produce a more user friendly feature full and professional looking portal.
The new user portal in 4.0 will let you create new pages, new content areas, change colour schemes, and even re-arrange the layout of pages.
If you find it hard to find things in Spiceworks don’t worry your not along, its not the best…
Spiceworks 4.0 promises a “Live Search” which will show the results as you type.
Finally loads of promise but no show since 4.0…
The network map is finally out their the 4.0 alpha was the first build with the network map and is now being developed faster than a small boy running to ice cream.
The Visual Layout shows you your network and allows you to navigate (zoom, move, inspect) the information. The Mapping Engine determined the connections between the devices on your network. We need your help in making sure the mapping is working right for your set of switches, routers, etc.
Screenshots and information coming soon.
Want more information?
Why not checkout the Official Spiceworks 4.0 forum? http://community.spiceworks.com/group/show/321-spiceworks-4-0