Unofficial Spiceworks

Tabrez has just posted

We’ve released an updated build of 4.0. This build has fixes to the problems outlined below. Your Spiceworks installation will not automatically update to this version. If you’re seeing any of the problems outlined below then download the update and install it on your existing installation. (All Spiceworks updates are cumulative so the next update will include these changes). In general we recommend staying up with the latest build.

Fixes in this build address the following issues:

• Intermittent slow-downs. On some networks the Network Health Check (by default every 15 minutes) was causing the app to slow down.
• Case sensitivity in the user portal. There was a problem in the user portal where email addresses were being treated with case sensitivity.
• Network Map – Orphaned Devices. We’ve fixed a few cases where orphaned devices were showing up on the network map.
• HelpDesk Email Attachments: Email attachments from Outlook 2007 to Exchange 2007 were not being added to the ticket.
• Ticket Import Script: The bulk ticket import script was not working in the last build.
• Finding Network Map Nodes: Now to find a node on the network map simply start typing the name of the node in the search box. This feature will help you find nodes on the network map.
• View Device On Network Map: We’ve added a link to devices that allow you to quickly switch to seeing the device on the network map.
• Search Performance: Search performance has been optimized to return results faster.
• Empty Subject Lines: We fixed an issue where empty subjects in ticket emails were not being handled properly with Exchange.
• Remote Site Collector UI: If you’re using Spiceworks in a distributed fashion with the remote site collector this build makes your set up much easier! Just check out Francis’ how-to on setting up remote site collectors.
• HelpDesk Email Hanging Notifications: In some Exchange setups the helpdesk emails can cause the user’s email to hang.
• Filter Option on Network Map: The filter option is now visible in the toolbar on the network map.

Download the Update NOW

Justin from Bomgar Remote Support has just created a How-To on fixing a wet blackberry.

Its good to see that the Partners can really get into the community sprit.

Check it out here

IDG Knowledge Hub has mentioned Spiceworks

Spiceworks is a software company with a free systems management suite for small and midsize businesses (SMBs). But instead of charging for its namesake software product, Spiceworks makes money like a media company, charging other technology companies that want to interact with its users—a highly targeted community of IT professionals—for purposes from market research to product design.

Read more

Spiceworks has been mentioned on “What’s On My PC”’s Geek Squeaks feature

If you are new (or old) to information technology and computers; these (featured) articles on “What’s On My PC…” are for you. The articles are by authors who spend a great deal of their time putting the articles together (for FREE) to keep you and me abreast of the latest in computers, software, security and information technology. The articles are in no particular order or ranking and are randomly selected from my blogroll community.

Confessions of a Freeware Junkie
Announcement: Spiceworks 4.0 is out!

Hopefully this will bring a few more users

Read the rest

Rock on Spiceworks

IT Access Point – Your Gateway to everything IT – Has recently done a article on Spiceworks…

I began using Spiceworks about 2 months ago.  They released version 4.0 on Friday, June 19th.  It has helped me tremendously.  Spiceworks is a help desk and IT asset tracking system.  (It has a lot more features than that, but you get the idea.)

Spiceworks allows me to enter in help desk calls quickly and efficiently and helps organize priorities.  There is a Customer Portal page that allows users to enter their own requests.  Once a request is entered, they can track the progress of the ticket from assignment to completion.  You can set it up so that they even get an email when you make comments on the ticket.

Read more

Live office are the first company to produce a plug-in for Spiceworks. Worked around there MailArchiving software it quickly allows you to track archive levels in the Spiceworks dashboard.

A simple plugin that provides email archiving, unlimited email storage and continuity services for up to 5 users. The pie chart displays the number of emails archived per user as well as some helpful stats about email storage.

The plugin also provides a link for you to log into the Administrator Console where you can:

• Quickly search and restore old or deleted emails and attachments
• Create policy alerts based on specific keyword and phrase violations
• Tag emails for further review and/or investigation

LiveOffice Mail Archive is a comprehensive solution designed to help you archive, monitor, search and retrieve your organization’s emails without making costly upfront investments in hardware, software, or integration services.

There has been LOTS of hype about this:

• http://www.businesswire.com/portal/site/google/?ndmViewId=news_view&newsId=20090622005344&newsLang=en
• http://ow.ly/fBxq
• http://www.earthtimes.org/articles/show/liveoffice-launches-first-email-archiving-plugin-to-spiceworks-community,868698.shtml
• http://www.euroinvestor.co.uk/News/ShowNewsStory.aspx?StoryID=10503104
• http://finance.yahoo.com/news/LiveOffice-Launches-First-bw-3644321394.html?x=0&.v=1
• And many many more on google http://www.google.co.uk/search?hl=en-GB&q=LiveOffice+Launches+First+Email+Archiving+Plugin+to+Spiceworks+Community++&sourceid=navclient-ff&rlz=1B3GGGL_en-GBGB327GB327&ie=UTF-8

Hopefully we will see more companies making plugins soon.

If you use Live Office download it today

Sanjai Marimadaiah (Business Management at IBM) has finally made it onto the Spiceworks community forums.

Its good to finally have some experts on the Spiceworks community to listen to us and share feedback with

Welcome him into the community here

Mike was very surprised with Spiceworks in one of his recent blog posts. He was looking for a new asset management system finding ones costing $50,000.

He then stumbled across Spiceworks

It looked promising, but I was skeptical about the pricetag and it had rotating hosted ads on it, which I didn’t care for much… so out it went.

But its free…

In my world, “free” equals, “we’ll get you down the road” or “this product doesn’t work”.

After toying with the idea for a while Mike decided to give it ago, he now pays $20/mo to remove the adverts from his Spiceworks install with Spiceworks MyWay.

Read the rest of this post at http://mstoneblog.wordpress.com/2009/06/22/spiceworks/

View his Blog at http://mstoneblog.wordpress.com/