Unofficial Spiceworks

Let start this off right

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Happy Birthday Arno (ObieOne)

Now on with the story. For his birthday ObieOne has released version 2.3 of the much loved and used Spiceworks MobileHelpdesk.

The mobile helpdesk allows you to view, edit and update tickets on nearly every mobile device from iPhone, Windows Mobile or BlackBerry. There have also been reports of it working on some nokia’s.

MobileHelpdesk uses Tickets Anywhere to allow you to remotely update your tickets as if you were at your desk, allowing you to quickly resolve problems on the go. Its simple to install and setup using .NET, IIS and a SQLite connector. Its easy to setup, and once ready you just surf to the website you setup, login and away you go.

So far ObieOne is very pleased with all the feedback he’s getting and he sure hope people will enjoy it.

Read on for the new features and bug fixes or download it now

Screenshots

New and fixed in version 2.3:

• Fixed several issue’s with the data adapters after the Spiceworks 4.5 upgrade. (un-assigned tickets page works again).

• Open tickets page now also view un-assigned tickets.

• Changed some typo’s in the web.config notes sections.

• Changed some typo’s and instructions, so the installation procedure is more clear.

• Issue fixed with User Details and Change Password screen crashing.

• Home page now shows actual un-assigned open tickets.

• Add comment now sends to the right #ticketID again.

• Edit ticket statics now sends to the correct #TicketID again.

All these fixes are implemented and tested with special thanks to Ben, Barb E, Mark J Gosling, Mike384 and Miiiki.

If you haven’t tried it, then go ahead and do.

Download the MobileHelpdesk from the community.