TranslateAnother 4.7 patch on the way
I have recently heard that Spiceworks will be producing another patch for Spiceworks 4.7 this fixes two bugs:
- A option for users to allow them to enter addresses they wish to prevent from being CC’d on tickets. It will be located in the advanced options section of the Email Settings page.
- Fix for “No Comment” opening tickets again or replying to tickets, the will not recognize and discard its own emails.
So why two patches so quickly?
It appears Spiceworks are working hard to fix some of the smaller issues people are having with Spiceworks to draw new people in as laying some ground work and bug repairs for the 5.0 release which is in the works. Its great to see them working so hard to get these problems fixed.
[...] bug fixes and a couple of new features. Including:Helpdesk Aliases causing CC emails – We have previously mentioned that this was going to be fix and should help a lot of people with helpdesk email problems. (Note: [...]
June 24th, 2010 at 10:41 am