Spiceworks 5.0 Beta 4 Review

icon 12823 Spiceworks 5.0 Beta 4 ReviewLast night Nic announced  5.0 Beta IV Build Now Available (5.0.55210)

The fourth build of the Spiceworks 5.0 beta is now available for you to try out. Testing and feedback from you is an integral part of every release cycle and we appreciate the time and effort you put into giving us the feedback. In addition, you’ll be sure that the final release is a seamless upgrade for you.

This build has some major and exciting changes and throughout this article I will walk you though as many of them as possible (some of them need Rackspace services in which I do not currently have).

Interface

image thumb188 Spiceworks 5.0 Beta 4 ReviewThe first thing that will hit you when you open up this build of Spiceworks is the new interface, it has been near completely redesigned (it’s still being worked on and could change again). This new layout is designed to make Spiceworks easier to navigate as well as making it easier to view your data.

Rather than the navigation being down the side it’s now at the top in drop down style menus. These seem to work really fast and with the performance fixes in this new GUI clicking from page to page is a lot quicker even compared to the earlier beta.

image thumb189 Spiceworks 5.0 Beta 4 Review

image thumb190 Spiceworks 5.0 Beta 4 ReviewOnce past the initial looks you will notice at the moment at least most of the views look the same, the helpdesk, reports and dashboard. The biggest change is the network map, with the new layout there is a HUGE amount of room for the map. Allowing you to quickly view all your devices and troubleshoot bottlenecks and problems.

image thumb191 Spiceworks 5.0 Beta 4 Reviewimage thumb192 Spiceworks 5.0 Beta 4 ReviewYou may also notice the new plugins notification button on the toolbar at the bottom of the screen this now shows you featured plugins as well as ones requiring updates.

Rackspace Stuff

image551 Spiceworks 5.0 Beta 4 Review Rackspace services have long been integrated with Spiceworks now and with 5.0 that integration gets even tighter.

In the people view you can now import user’s from a Rackspace IT Service, there is a new tab that has been added to the user’s lower panel. This is so that when navigating your user’s you can see there mailbox status at the same time.

Rackspace users with Reseller accounts will only see the main reseller customer account imported into People View. All additional customer accounts will not be imported.

The last bit of new integration is the ability to view your distribution groups and who is in them from within the Rackspace IT Service area.

All very exciting stuff if you have Rackspace hosted email, hopefully in the future we will also see some integration like this from other suppliers.

Helpdesk

When you are using remote collectors as remote helpdesk’s there is/was an issue about what to do when the connection to the central server was lost. Spiceworks have started to work on ways around this issue by adding in support for the remote helpdesks to be self-sufficient when the connection is lost. At the moment it just displays a customizable error message on the user portal but in the near future it will also hold the emails until the connection is restored to then send them on.

This is still being worked on and not all of it is fully working, but in the next beta we should have most of they should have most of this working.

Purchasing

image thumb193 Spiceworks 5.0 Beta 4 Review The purchasing area of Spiceworks has been re-implemented in this beta, it has a new view and looks very smart.

You can quickly add things you need to buy to tickets and then check them out in the new purchasing view and follow them through the process of Approval, Purchasing and receiving.

image thumb194 Spiceworks 5.0 Beta 4 Review It’s very easy to edit the details, add a vendor, code / area and price.

If you are trying to find the right product you can use the click links to search the community, compare prices on pgpartner or jump into the CDW shop.

Community

To help make things smoother between Spiceworks and the community also to encourage more people to take part the method to connect between the two has been changed. This is designed to help make sure you stay logged in between the two easier.

The biggest thing about this change is that you are now able to connect more than one install to a single community account. This is really useful for people with lots of remote sites or clients they need to help manage.

Another thing this has allowed is for you to do is to change your community email address yourself.

Note: that this email change is not a test, and will actually change your community email account. If you are changing your email address as a test, remember to change it back again using the same procedure.

People View

I held onto this one till last, mainly as it didn’t appear to want to work first time, and well it’s still not working. I don’t get if Nic’s comment means it should or shouldn’t be working for AD

Import users that have email addresses from Active Directory. There is a new Active Directory Configuration page under Settings to manage Active Directory. You’ll see a check box for syncing changes from Spiceworks back to Active Directory, but this function is not yet enabled. It will be enabled in a future Beta build.

So for now I’ll refer you to my last review and promise when I get it working ill review the new and exciting active directory integration.

Update: The people view review is up for you to checkout.

Links

So that’s all for now, keep an eye out for when I get active directory people view working and here are some helpful links.

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