Unofficial Spiceworks

Spiceworks iPhone app update

Spiceworks recently unveiled details for the new mobile network monitoring and help desk iPhone app. Check out the latest information and view a few early screenshots (although they may change significantly by the time the app is released).

Unofficial Spiceworks has some exciting news for Apple iPhone users, the iPhone app is on its way.

We have been reliably informed that the sign up process for the beta will be starting Wednesday or Thursday this week! This will be for the beta version and as with everything Spiceworks give the SpiceHeads a chance to shape it and make it better, like the desktop application it has been designed by the users for the users.

Once everyone is happy that the application is working correctly the final version will probably be released late December early January.

Screenshots

At the moment we only have a couple of screenshots, one of how the inventory view will look and another of the tickets. Both look great and very easy to use, this also shows that it not just going to be a way of updating tickets on the go but checking and hopefully updating the inventory on the move…

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As everyone should be aware by now the SpiceWorks European BootCamps are coming in just under a week!

The BootCamps are hands on training provided by two of the great Spiceworks Employees, Tabrez Syed the first employee and Vice President of Products and David Babbitt the Technical Project Manager. Ashley Connell the Marketing Communications Coordinator will also be attending to ensure you get your badges and be on hand to help answer your questions on Spiceworks. I can’t confirm this for the Germany or Italy BootCamps but Oliver the Regional Manager Sales & Marketing guy for the UK will be attending both the London and Manchester events.

These mini one day training sessions on Spiceworks are different from the larger SpiceWorld’s held in Austin, Texas as they are purely based on getting to know your peers and learning more about the tool that can make “Everything IT” easier.

Last year the team came to London and it turned out to be a great event followed by a great after party.

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Over a year ago we heard a rumour off a iPhone app which didn’t seem to go anywhere and people were forced to use the MobileHelpdesk app from ObieOne which is now being supported by SpiceworksLounge.com.

Then on the at SpiceWorld 2010 everything changed! We got the official word that an iPhone was in development!

Even more recent still the community manager Nic (Spiceworks) tweeted that he has seen a demo of the app!!!

Its getting close, just a shame at the moment they aren’t making one for Android although the team behind the iPhone app have said they are looking at making one for Android and Blackberry if the iPhone one is a success.

So make sure you keep a eye on the community new and Unofficial Spiceworks for updates and the official release!

This months Unofficial Interview is with Babbitt (Spiceworks), David is part of the team providing the upcoming euro Spiceworks BootCamps. Spiceworks have already officially interviewed him on the boot camps over on the community here, but I feel we didn’t get to know him and they missed off the all important question… how does he like his bacon?

What do you most enjoy about working at Spiceworks?
At previous software companies where I have worked, inevitably we the software developers are asked to implement some features for which we cannot identify the usefulness for our end users–some of these features were done purely to “close the deal.”  At Spiceworks, it is not only great to work on software where we in product development can readily identify with the needs of our users and reach out to them for feedback, it is liberating to write free software where no sales dynamic dilutes my focus on building compelling value for the end users.  In short, I enjoy most thinking about how the SpiceHeads use our product.Apart from “work” at Spiceworks, I enjoy all of the people here.  It’s the people that make coming to Spiceworks never feel like work.

If you could change something about Spiceworks what would you change?
We need an espresso machine.  Anyone from Jura listening?

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This is the first time I think the community has died like this I was happily checking out what was going on in the UK Forum and it just cut out…

And according to downforeveryoneorjustme.com its not just me?

I’m sure the Kris the IT Guy will be on it soon

So what do you do when the Spiceworks community or your favourite site dies?

Updates

• It’s 4:02am in Austin (Spiceworks’ home town) so I think the IT team will still be asleep, hopefully they will wake up soon and reboot.
• To confirm Spiceworks the application should still work but the AD’s wont show.
• From @fxs (Francis from Spiceworks) – @UnofficialSpice we appear to be down across all of our servers and are still trying to figure out why. Hopefully we will be back up soon.
• The community seems to be back up and running, im sure Spiceworks will fill us in with all the details soon
• From Kris the IT Guy – http://community.spiceworks.com/topic/118733

Yes, we were down, and many apologies. We were able to restore services a few minutes ago. I am working on a root cause and will share what I can with the community as soon as I have something concrete.

Many thanks for your patience.

• The official report of what went wrong is out Spiceworks Outage This Morning (11/16/2010)

Its all back up and running

Following on from the first “Ask The Expert” on Microsoft Licensing you can now get your backup questions answered by Arun (CA) for ARCserve.

Arun is ARCserv’s Technical Pre Sales support, helping channel Partners in their everyday sales deals. He expertise covers CA ARCserve product implementation and licensing as well as storage and backup configurations in general.

How does it work?

Every now and the Spiceworks get an expert to hover around the community ready to answer your questions on a particular subject for a week.

You simply post up your question and the expert should provide you the answer.

How do I ask a question?

Pop over to this forum on the community post your question as you would normally. Arun will then be along shortly (take into account time zones) to help you out.

How did it go last time?

Last time with the Microsoft Licensing expert Chris (Microsoft) there were around 146 questions and over 240 people watching the group. Checkout our review of the last ask the expert.

Ask your question now!

As many of you should be aware Spiceworks is coming to the UK on there European BootCamp tour and Unofficial Spiceworks is going to be there to provide everyone who can’t make it with updates, photos, video and hopefully from Manchester a stream! Yes a stream, hopefully is the Manchester location has Wi-Fi and Spiceworks allows Unofficial Spiceworks to stream we will for sure we will be recording the Manchester and maybe the London one.

As well as that we will have twitter and blog updates throughout the day from both locations.

Topics set to be covered are:

• Getting a complete inventory of your whole network
• Setting up and using Monitors, Alerts & Reports effectively
• Mapping Your Network
• Setting up and getting the most out of your Help Desk & User Portal
• Making the Help Desk & User Portal fit your needs
• Getting the most out of the Spiceworks Community
• …& Learning How to Use the New Features in 5.0!

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During SpiceWorld 2010 was trying to follow the goings on but with a couple of technical failures with the stream it was a bit hard, but again Spiceworks have come to the rescue with all the photos and recordings being posted up online.

Doug Brown has done a great job of sorting it all out and all the videos can now be seen on Spiceworks TV and there are also lots of pictures

• Party at the Highball
• Opening party at Speakeasy
• Photos at the conference itself
• Austin Bootcamp the day before

The video recordings are definitely worth a watch, there are some brilliant talks from both SpiceHeads and Spiceworks. Do check them out!

Also well done to Daiku for winning the shavlik $1000 raffle!

Thanks again to all the Spiceworks team who worked on SpiceWorld 2010, here’s to a great year for Spiceworks and a AWESOME SpiceWorld 2011!

Unofficial Spiceworks’ SpiceWorld 2010 Posts

• Spiceworks SpiceWorld 2010 – Day 1
• Spiceworks SpiceWorld 2010 – Day 2
• Spicies 2010 Winners