Unofficial Spiceworks

ObieOne has just posted an update for his Spiceworks Mobile Helpdesk

You can download the beta from http://www.4shared.com/file/137330396/73652565/MobileHelpdesk_20.html

The main improvement is the use of a login to help control and manage who can use and see the app.

The mobile helpdesk works on most mobile devices in which have a browser, Blackberries, iPhones, Windows Mobile and even Android. It allows you to update, change and view your helpdesk tickets on the go. No need to remember the tickets anywhere commands.

Check it out the Mobile Helpdesk over on the community http://community.spiceworks.com/how_to/show/759

You may have heard about ObieOne’s MobileHelpdesk for Spiceworks but did you know it also works with your blackberry?

Now you can start to manage and view your IT helpdesk tickets on the go where ever you are.

MobileHelpdesk works on most phones with a web browser. ObieOne has just posted an update which fixed a couple of little issues.

It appeared the asp:linkbuttons do not work as expected. I changed them all to normal asp:buttons.

I also put a version tracker on the How-To

Read more and download it here

Arno or ObieOne has created a great new addon for Spiceworks, a mobile helpdesk!

You can now read and update your helpdesk tickets directly from your mobile phone.

The idea was simple. I wanted to access the Spiceworks helpdesk from a mobile device. I could have writen a mobile app. but this would cause problems when accessing from different platforms like iPhone, Windows Mobile, BlackBerry.

Read more

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Check it out here and download now

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Thanks soo much ObiOne, this will be a great help to so many people!

Justin from Bomgar Remote Support has just created a How-To on fixing a wet blackberry.

Its good to see that the Partners can really get into the community sprit.

Check it out here

Learn how IT Pros solve common problems. Share what you know and help the community.

Finding it hard to do something? Need a little hand?

No problem, the Spiceworks How-to’s are designed for you. From making Ubuntu bootable usb drive to testing ram in computers how-to’s are being created left right and centre to help you.

With catchy titles, easy to read descriptions and sometimes funny images, the How-to’s help even experts.

Created by the community users as and when they are completing task’s they are accurate and up to date.

Creating a how-to is as simple as A B C…

• Add a title to your how-to
• Write a description
• Add the steps and images

When published your how-to could be read by the whole community and help out so many experts and novices.

The how-tos in the Spiceworks community are always growing and morphing. New how-to’s are being created daily why not pop over and have a look?

Have a look at the current how-to’s and maybe make your own?

So you joined the best community of the best network management software around? Now what?

The up coming posts (unsure of how many yet) will guide you though the different things you can do within the community.

From Ratings and reviews to the best practices from IT pro’s like you. Then right back to simple questions about installing windows to complex ones about creating multiple VLAN networks with Cisco gear.

The community will provide you with all the tools you need to make your job easier. All of this for free…

Over the up coming day’s well be going though bit by bit the different things within the Spiceworks community.

• Ratings and Reviews
• SpiceLists
• Whitepapers
• Asking and Answering Questions
• How-to’s
• Discussions Groups
• Spreading Spiceworks
• Water Cooler
• Jobs and Careers
• IT Calendar
• Shared Reports
• IT News
• Plugins
• Badges

Coming tomorrow, Part 2 – Ratings and reviews